We guarantee customer satisfaction. We like to keep things simple! If a customer is not fully satisfied with our services or products, we will refund the entire order amount within six months of purchase date. You may request a refund by emailing “Product Support” at refunds@Cybertron.com, and providing us with your full name, email address, complete mailing address, contact phone number, and the date our services and/or product was provided. Our contact info for all refund requests is refunds@Cybertron.com.